FAQs

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As a startup, what are your future plans?
- Our plan is to able to deliver unbiased financial investments solutions to every Indian, irrespective of their income
Do you have any other branch?
- No, we don’t have any branch across India. Our model is to provide access via online portal.
Do you have a mobile app?
- No, we are in the process of launching it shortly.
However,
I want to test your software before upgrading. Major software companies like Google etc. offer a trial period. Why can’t OLC Invest do the same?
- We don’t offer any trial period. Once you Sign Up, you have free access to the basic version. This will help you understand your current financial state
Do you advise on equity?
- We do not provide advice on equity.
Do you advice on real estate?
- We do not provide advice on real estate.
Do you advise or accommodate any structured, alternative, or high return yielding investment opportunities/options?
- No, there are no guaranteed returns. Before investment in a mutual fund, we allow your to determine your investment profile and then allow you to select criteria for funds selection.
Will you help in tax filing?
- This facility will be coming soon.
Do you provide offline services?
- Yes,we do provide offline services.However,we have our financial planning experts.
As it is online portal, do you provide 24/7 customer support and live chat support?
- No we are not available 24/7, we work from Mon to Sat - 9 : 30 AM to 6 : 30 PM (IST) and Sun – Closed
- However,you can leave your query at support@olcinvest.com and we shall get back to you earliest.

What is OLC Invest SIP Mandate?
- OLC Invest SIP Mandate(OSM) is an enhanced client based mandate that will be registered centrally at a client level rather than for a specific SIP with one Mutual Fund. Being a common mandate, it will be available for transactions across all Mutual Funds.
- As the OLC Invest SIP Mandate is registered for “as and when presented” than for a SIP specific date, the mandate can be used for any number of SIPs and lump sum transactions across any Mutual Fund.
What are the benefits of OLC Invest SIP Mandate?
- OLC Invest SIP Mandate offers the convenience of registering OSM at client level authorizing OLC Invest through its Payment service providers to debit your bank account towards the transaction in any Mutual Fund.
Can I transact for any amount once the mandate is registered?
- Investor needs to provide an upper limit amount in the mandate form.
- This limit is applicable for every debit instruction that is presented to the bank account.
- As the upper limit amount is applicable for every transaction, multiple transactions can be presented on the same day.
- This limit is applicable for every debit instruction that is presented to the bank account. However, no single transaction can exceed the upper limit set in the mandate.
How do I register OLC Invest SIP Mandate? Do I have to be an investor for registering Common Mandate?
- Yes.You will have to be register user on OLC Platform to register a mandate.
In how many days will OLC Invest SIP Mandate get registered?
- Mandate registration varies from bank to bank. It can take from 12 days to 30 days. Once the mandate is registered, subsequent new SIPs can be initiated with this readily set-up mandate by logging into OLC Invest.
How, will I come to know about the successful registration of OLC Invest SIP Mandate?
- After successful registration, a SMS/email will be sent to the investor.
What is process after successful registration of OLC Invest SIP Mandate? Will the money be deducted from my bank account?
- No, this facility is just an enabler of auto debit facility and the actual money will be deducted only after the implementation starts and the investor confirms the purchase of SIP and gives an authentication online.
How many SIPs can I register through this facility?
- There is no restriction on the number of SIPs that can be registered through this facility.
How do I cancel OLC Invest SIP Mandate registration?
- You can request for cancellation of the OLC Invest SIP Mandate facility by submitting the ‘One Time Debit Mandate Form’ and indicate cancellation.
Do I need to have an account with any specific bank to register for OLC Invest SIP Mandate facility?
- No. The OLC Invest Mandate facility is not restricted to a particular bank/ branch/ location.
- As long as a bank is participating in the NACH (National Automated Clearing House) system, you can register OLC Invest SIP Mandate facility for any of the bank branches.
- Presently, OLC Invest SIP Mandate can be registered across 800+ Banks where most mutual fund investors are likely to have their account.

When does online execution take place?
- Currently, our online execution is active where you can do your transactions for buying and selling mutual funds.
Will I be able to buy and sell Mutual Funds through your portal?
- Yes, our proprietary platform, OLC Invest provides the option for customers to not only plan, but also transact online to buy/sell financial products.
What is the main source of communication to your clients? Do you guys use Skype/Google Hangout/telephonic calls?
- We provide complete services online and our main source of communication is either by phone or video chat options such as Skype/Google Hangout/telephonic calls.
Is there any minimum amount for investment?
- No, there is no minimum amount for investments, however, some funds do require a minimum investment amount.
What is the brokerage commission that you take?
- The AMCs directly pay us certain percentage of commissions at the end of the year based on the AUM.
What if I want to discontinue with your services? What are the consequences and process?
- It would be sad not to support you in your financial journey. However, in the rare instance that you are unhappy with our services, we would need you to send us a mail with the reason as to why you wish to discontinue with our services post which we will delete your account.
How does an NRI’s execution takes place and how does investments work out for them?
- The NRIs can invest through the NRE or NRO account. They can route their investments into mutual funds through these accounts.
- We shall guide you through telephonic call or you can leave email at support@olcinvest.com.
How does offline execution work?
- We do not have offline execution. The execution of your investments is completely online through our portal to buy, sell, redeem or switch your funds.You can leave an email at support@olcinvest.com

How secure is my data?
- We are certified by DIGICERT, SSL-128 bit encryption algorithm to secure all our client information, which is the same data security used by banks. Due to our data security, nobody can access your financial data. When you sign up with us, the terms and conditions and privacy policy talks about data security.

Do you people assure returns? Do you guys definitely repair my financial health from any current form I am now in?
- No, there are no guaranteed returns. Before investment in a mutual fund, we allow your to determine your investment profile and then allow you to select criteria for funds selection.
Will the NAV OF mutual fund portfolios be updated on daily basis on your platform?
- Yes, it is updated on a daily basis.
How do you diversify the portfolio if the client does not have goals?
- Even though you do not have any current financial goals, wealth creation for future is a necessity. Hence, considering factors such as risk appetite, and also the amount of wealth creation you are looking for, we design a diversified portfolio. This will also help in protecting capital from erosion caused by inflation.

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* Mutual Fund investments are subject to market risks, read all scheme related documents carefully.